FIND THE ANSWERS TO YOUR QUESTIONS OR CONTACT US
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Can I buy LifestyleGarden® products directly from you?
For other furniture purchases from our current collection, find your local retailer through our store-locator. You can contact your local retailer to check availability of our products in their stores and garden centres.
Where can I buy LifestyleGarden® products in a store near me?
You can find the nearest retailer of LifestyleGarden® furniture by using our store-locator
Where can I find the price of your products?
To find out prices of products we sell through our partners, please visit our store-locator to find a store near you and contact the retailer directly for price information
Which cover do you recommend for LifestyleGarden® products?
To help you find the right cover for your set we have prepared a Covers Guidelines where you can find our recommendations depending on the product you have at home. Find the guide
What do I have to do if I need spare parts for my set?
If you are missing or need spare parts like screws, slats, cushions, extra back pieces for your sofa or you want to repair or replace a damage or broken piece, please contact us using the contact form below selecting your country area.
I don’t have my assembly instructions; can I see them elsewhere?
Yes, of course. You can find assembly instructions in the dedicated section for this on every single product page or even watch them on our YouTube Channel
MAINTENANCE & CARE
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Is it safe to leave my furniture outside during the winter?
We recommend that you store your furniture safely during winter to shelter it from the most extreme conditions – or at the very least protect the furniture with a cover. We recommend you store your cushions indoors during winter, or whenever they are not in use.
For further information, visit our Materials & Care section.
How do I maintain my wood products?
We have a variety of products that are easy to use, in order to clean and protect your fabrics or wooden products or increase their longevity. Find all the information about products care visiting our Materials & Care section.
Are my cushions weather-proof?
LifestyleGarden® fabrics are suitable for outdoor use, throughout the year, but they are not weather-proof. The full cushions should be removed during periods of rain to avoid getting wet, and stored in a dry area during winter months.
If you want to know more about LifestyleGarden®’s fabrics.
Can I clean the cushions covers in the washing machine?
Stains in your cushions can be quickly and easily cleaned using LifestyleGarden® Textile cleaner. You can also remove the covers for easy washing in a machine below 40 degrees or by hand. Simply unzip, fold and carefully remove the foam filling
WARRANTY
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How do I activate my product warranty?
You no longer need to activate the LifestyleGarden® warranty. Your warranty automatically commences from the purchase date. Please keep your receipt in a safe place as this will be needed later should you have any warranty concerns.
How long is my LifestyleGarden® warranty valid?
Your warranty is valid up to 5 years depending on the materials used in your product. Please follow this link to find out what the limited warranty covers.
LifestyleGarden® will repair or replace/refund any item within the warranty period from the date of purchase in accordance with The Consumer Rights.
How can I claim the LifestyleGarden® warranty?
If you have a damaged item, first of all please read carefully if the limited warranty covers your damage item.
During the first year of warranty, you need to contact the retailer from whom you purchased the item. They will need the proof of purchase and pictures of the issue in order to claim on the warranty to the LifestyleGarden® warranty department.
From the second year of warranty, LifestyleGarden® will cover the issues directly. Please contact us using the contact form below, after select your country area, our warranty department will resolve the claim directly with you.
I lost my receipt. Is this required for a warranty claim?
Yes, if you want to claim on the warranty, the proof of purchase is necessary, together with pictures of the issue where the warranty department can evaluate the problem.
LIFESTYLEGARDEN® BUSINESS
LifestyleGarden® is the perfect partner for your business or project. We have full control of the supply chain, delivering products that are ethically and environmentally responsible, made with premium materials and pass even the most dedicated of quality controls. You can mix and match our products to fill your container and last, but no least, we offer full support to our partners, from design to marketing.
If you have a business and want to be a LifestyleGarden® partner or you have a project in the contract sector and want to collaborate with us, please contact us using the form below with your country area or using the following email at sales@lifestylegarden.com